Refund Policy

1. Eligibility for Refunds:

• Refunds are applicable only for defective or damaged items.

• Refund requests must be made within 7 days of delivery.

• Items must be unused and returned in their original packaging.

2. Refund Process:

• To initiate a refund, contact us at vinayguptarhs@gmail.com or akshatrhs@gmail.com with order details and proof of defect (photos/videos).

• Once approved, refunds will be processed within 7-14 business days to the original payment method.

3. Return Shipping:

• Customers are responsible for return shipping costs unless the item is defective or incorrect.

• A return tracking number must be provided.

4. Non-Refundable Items:

• Customized or personalized items.

• Items damaged due to misuse or neglect.

For further assistance, contact us at vinayguptarhs@gmail.com or akshatrhs@gmail.com.